Privacy Policy

Privacy Policy

Last Updated: July 2, 2025

This Privacy Policy describes how Orvin (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit and use the Orvin website at https://orvin.app/ (the “Website”) and our associated services (the “Services”).

By using our Website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

a. Personal Information:

  • Account Information: When you register for an account, we collect information such as your name, email address, and password.

  • Payment Information: If you subscribe to our paid services, we collect payment details such as your credit card number, billing address, and other necessary payment information. This information is processed securely by our third-party payment processors, and we do not store your full credit card details on our servers.

  • Communication Information: If you contact us for support or other inquiries, we may collect the content of your communications and our responses.

b. Usage Data and Analytics (Automated Collection): As is common with most websites, when you access and use our Services, we automatically collect certain information about your device, Browse actions, and patterns. This includes:

  • Log Data: Information that your browser sends whenever you visit our Website. This may include your Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Device Information: Information about the device you use to access our Services, such as hardware model, operating system version, unique device identifiers, and mobile network information.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our Service and hold certain information.

    • Cookies: Small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    • Analytics Tools: We utilize third-party analytics services (e.g., Google Analytics) to collect, monitor, and analyze this usage data to understand user behavior, improve our Services, and for marketing purposes. These analytics tools may use cookies and other tracking technologies to gather information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website.

c. Data You Upload or Create: Any reports, data, or content you create, upload, or process using our Services. This data is critical to the functioning of Orvin and is handled with strict confidentiality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain our Services: Including to operate the Website, process transactions, and provide you with access to features and functionalities.

  • To Manage Your Account: To register you as a user and manage your access to the Services.

  • For Payments: To process your subscription payments and manage your billing.

  • To Improve and Personalize our Services: To understand how our users interact with our Website and Services, analyze trends, and develop new features and functionalities. This includes using analytics data to optimize user experience and identify areas for improvement.

  • To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages.

  • For Marketing and Promotional Purposes: To send you marketing communications about our products and services that may be of interest to you, where permitted by law. You can opt-out of receiving these communications at any time.

  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or security incidents.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These service providers are bound by contractual obligations to keep your personal information confidential and use it only for the purposes for which we disclose it to them.

  • For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [Insert Support Email Address Here, e.g., support@orvin.app]. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@orvin.app

Orvin is a powerful AI tool that helps you digitize, track, and understand your health records with ease

Contact Information

Email

support@orvin.app

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